First-rate recovery procedures custom-built to meet client requirements, innovative solutions, excellent professionalism and experience in the management of complex loans.

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CAF is a servicer that manages, on behalf of banks, international investors and securitization vehicles, different classes of complex credit portfolios, mainly non-performing.

It is also specialized in data remediation, legal due diligence, property appraisal and portfolio pricing.

What we do

Integrated solutions for Banks and Investors


A wide range of services and supplementary solutions are available to cover the entire life cycle of each type and size of loan.

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Secured and unsecured loans


With more than 10 years experience in the market, in-house procedures are applied to guarantee maximum collections and cut back on timing for recovery.

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MIS – Management Information System


Company developed, web-based management software is the core of the entire management process and can be interfaced with leading bank management systems and also provides an advanced system for reporting and monitoring.

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Open market and auctions


We offer services on real estate promotion, for private-owned or company property, both on the open market and in foreclosure or insolvency proceedings.

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logo CAF S.p.A.

CAF has been appraised by the rating agency Standard & Poor’s since 2012.

S&Ps assigned CAF a double ranking ABOVE AVERAGE, with a more than sound Outlook, both as a special servicer of “non-performing residential mortgages” and as special servicer of “non-performing personal non-real-estate related loans”


  1. CAF was founded

  2. Advisory and Due diligence processes of NPL portfolios for two International Banks.

  3. Management of CAF’s 1st NPL secured portfolio for an International Investor.

  4. Asset management agreement with an International Investor.

  5. Management of the 1st NPL unsecured portfolio for an Italian Bank.

  6. CAF entered the NPL consumer sector.

  7. Due Diligence of the biggest NPL secured portfolio traded in Italy after the crisis; servicing started in 2012.

  8. Management of CAF’s 1st performing secured portfolio for an International Investor.

  9. New Servicing Agreements for secured portfolios, NPL consumer and NPL unsecured with three International Investors.

  10. CAF reaches over 5bn of AUM. CAF appointed as outsourcer by an Italian Bank.

  11. CAF has been appointed by an International Investor to service a € 400 million GBV NPL portfolio of both secured – unsecured positions.

    Acquisition by the fund Lone Star.

    CAF appointed as outsourcer by two Italian Banks.

  12. CAF appointed as outsourcer by an International Investor.

  13. CAF appointed for managing part of a portfolio sold by an Italian Banl to an International Investor.

    Due diligence on 8 thousand groups for over € 4 billion GBV (over 1,000 individual exposure groups above 3 MLN €) on behalf of an International Bank.

    New portfolios acquired and entrusted to management by three International Investors.

    Since December 2017, CAF is part of Intrum, the world's leading provider of credit services, present in 23 countries and with over 8,000 employees.

loan portfolio